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2nd Edition: WAVES for Teenage Workforce Success Book

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2nd Edition: WAVES for Teenage Workforce Success Book

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Quick Overview

2nd Edition: Includes over 100 new updates, including covering the topic of 'Hiring' Today's Teens and Young Adults.

Hiring Chapter Includes the Following:

* Establishing your needs and the qualities required.
* Assessing the applications.
* Pre-interview.
* The interview environment.
* Orientation and training.

Based on the top rated seminar, the WAVES for Teenage Workforce Success book is full of information that will:

Decrease Employee Turnover – Did you know the total cost of turnover of just one entry level hourly employee can exceed $3,000!

Improve Customer Service

Grow Sales & Profits

Provide Recruiting Strategies

Develop Retention Programs

Inspire Management Motivation

Educate you on Today’s Teens

Create a Vibrant Workplace Environment

And much more!

Download a FREE sample of WAVES for Teenage Workforce Success Book

Hear what our readers are saying!

"I just finished your book and I wanted you to know that I think it is great! So many of the things in your book are so critical to our success as employers of today’s teens. I got lots of new ideas and in some cases, I was inspired again by programs that we have done in the past that you touched on in your book."

Nate Gross w/ Six Flags Theme Parks

“Ken’s hands-on operational background comes through when he talks. No theory here… he’s lived it. When our customers want to improve their operations through improved performance of their teen staff, I’d recommend Ken…. And I highly recommend him to you.”

Dan Fachner, President, ICEE Company

“The author of the book has a deep first hand understanding of the fundamental differences between today's teens and the teens of previous generation(s). What strikes me the most is how many efforts and actions the author and his team have put in their work environment to experiment their ideas of how to motivate today's teens. As an employer who also works with a lot of teenage employees, I sure share quite a bit of his experience. And I benefited a lot from some of the motivational approaches he shared with us. I would dare to say, if you adopt quarter of what he recommended, the headache of turnover, tardiness, attitude problem and many other issues you might have would be easily solved. I recommended this book to our HR manager and I am sure we will get a lot out of it."

Sam Song with Spokane Riverfront Park!

Product Description

Ken has committed his professional life to working within the recreational, leisure-time, and restaurant industries, focusing on strategic sales building programs, customer service initiatives, and the motivating and training of a large entry-level workforce.

Ken has spent nearly 30 years, in the trenches, managing his family’s food service business at the Santa Cruz Beach Boardwalk, and Fair & Festival business unit.

Here is an outline of WAVES for Teenage Workforce Success, chapter by chapter.
•Why we wrote this book
•Our experience with teenage employees
•Today’s Teens and Work
•Teens CAN be inspired and self motivated
•Catching a new employment WAVE
Way of Life – Create It at work
Attitude – Feed It in the work place
Verbal, Video and Visual Communication – Embrace the language of a new generation
Education… Not Just Training – Emphasize It
Style Matters – Your workforce knows it
•WAVES Recap
•Everyone Can Lead – Teens and managers
•Make it a Mission… Not a Job

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